American Van Service - Moving and Storage

Quicktips

Color Coordinate

Designate a color for each room in the new home, such as yellow for kitchen, orange for dining room, etc.

Apply colored stickers on the box near the box number. In your new home. Put a matching sticker on the door to each room.

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Education & Resources

Consumer Rights & Responsibilities

Introduction

The Federal Highway Administration (FHWA) regulations protect consumers on interstate moving and define the rights and responsibilities of consumers and household goods carriers (movers). The mover gives you this pamphlet to provide information about your rights and responsibilities as a shipper of household goods. You should talk to your mover if you have further questions. The mover will also furnish you with a pamphlet describing its procedures for handling your questions and complaints. The pamphlet will include a number you can call to obtain additional information about moving.