American Van Service - Moving and Storage

Quicktips

Color Coordinate

Designate a color for each room in the new home, such as yellow for kitchen, orange for dining room, etc.

Apply colored stickers on the box near the box number. In your new home. Put a matching sticker on the door to each room.

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Consumer Rights & Responsibilities

Space Reservations and Guarantees

Space Reservations, Expedited Service, Exclusive Use of a Vehicle, and Guarantee Pick-up and Delivery: It is customary for movers to offer price and service options. The total cost of your move may be increased if you want additional or special moving services. Before you agree to have your shipment moved under a bill of lading providing special service, you should have a clear understanding with the mover what the additional cost will be. You should always consider that you may find other movers who can provide the moving service you require without requiring that you pay the additional charges.One service option is a SPACE RESERVATION. If you agree to have your shipment transported under a space reservation agreement, you are required to pay for a minimum number of cubic feet of space in the moving van regardless of how much space in the van is actually occupied by your shipment.A second service option is EXPEDITED SERVICE to aid shippers who must have their shipments transported on or between specific dates which the mover could not ordinarily agree to do in its normal operations.Another customary service option is EXCLUSIVE USE OF A VEHICLE. If for any reason you desire or require that your shipment be moved by itself on the mover's truck or trailer, most movers will provide such service.Still another service option is GUARANTEED SERVICE ON OR BETWEEN AGREED DATES. You enter into an agreement with the mover that provides for your shipment to be picked up, transported to destination and delivered on specific guaranteed dates. If the mover fails to provide the service as agreed, you are entitled to be compensated at a predetermined amount or a daily rate (per diem) regardless of the expense you actually might have incurred as a result of the mover's failure to perform.Before requesting or agreeing to any of these price and service options, be sure to ask the mover's representatives about the final costs you will be required to pay.